- Is there a time limit for exporting the goods ?
- Is there a time limit for getting the reimbursement?
- How do I receive export confirmation when I leave the EU by aeroplane?
- How do I receive export confirmation when I leave the single EU market by car?
- Who has to export the goods?
- What is the procedure to get my VAT refund after returning to my home country?
- Can I expect to receive the full amount of VAT?
- Can I get my original documents back?
- Is it possible to obtain a VAT refund for goods purchased if I did not have my papers stamped by customs
when leaving the EU?
If you carry thr goods in your luggage the minimum purchase total is
125.01 Eur : you have to export them within three months plus month of purchase. If you export
through a transport company using an EX A document, there is no delay to respect
Red All will generally refund invoices, which are not older than three years."
Yes. A.Purchased goods in hand luggage: You will obtain a customs stamp at the last airport of departure within the EU.
Purchased goods sent through a transport company:
Be aware that the documents should be stamped by Customs and the transport company follows the legal law in filling-in the
EX A-Z document
If you travel by car into another EU country, you will not get a customs stamp at the border. You will get export confirmation
(a customs stamp) only at the last border of the EU country when presenting the goods.
The goods have to be exported by the person named as 'customer' on the invoice, or thr goods have to be sent by mail, by
truck or by ship through.a transport company using an EX A-Z document.
If you have all the documents stamped by customs and you did not cash your reimbursement at Brussels airport, send all
original export forms and original receipts (copies cannot be accepted) to the shop or head-office of the shop where you
bought (generally to their Accounting). Once the documents will be transfered to us, we will inform you
if any problem occurs. Your email address is very important !
The refund can then be transmitted to a SEPA IBAN bank account or credit card, Cash at Brussels's airport (if you have a Custom stamp)
The VAT rate in Belgium is 21% wich is added to the retail purchase price: purchase price + 21% = sales price.
The VAT net rate is 17,35% (included in the sales price). For some shops you receive 100% of vat, for others Red All retains a service fee (handling, prefinancing etc.) from this net rate. The service fee is 1.5% from the sales price for
any European IBAN bank accounts (with a maximum of 20 Eur) and 4% from the sales price for cash or Credit card, with a maximum of 50 Eur.
All the original documents are needed for the processing. If you wish to keep a specific receipt in case of guarantee, plese
make a copy before sending back to shop or to us
Normally, you cannot have your reimbursement without a valid Custom stamp of any EU country